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| The Skype Error Message |
If you're one of those getting the "Skype has stopped working" error message when trying to open Skype, don't worry... it's not your computer freaking out on you or anything, it's that Skype is temporarily down. Many have reported problems signing in, making calls, or even accessing the Skype website. This is no small thing, as so many people use Skype everyday for business and their work.
Skype's twitter reported around about two hours ago:
"Some of you may have problems signing in to Skype and making calls. We're investigating and hope to have more details to share soon."
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| Skype's happy little tweet. |
It seems it's affecting those Skype users who are on a Windows OS. They'll be fixing it shortly, but in the meantime, here's a temporary fix from the Skype people who are scrambling to try and get it all fixed.
WINDOWS:
1. Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
2. Type the following and click OK.
%appdata%\skype
3. Locate and delete the file shared.xml.
4. If you cannot find this file:
a. Click Start, type run and press Enter. (On Windows XP: Click Start and then Run.)
b. Type the following and click OK.
control folders
c. In the View tab, ensure that Show hidden files and folders is enabled.
d. Repeat steps 1~3.
5. Restart Skype
MAC:
1. Open Finder and locate the following folder:
~/Library/Application Support/Skype
2. Delete the file shared.xml.
3. Restart Skype
Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.
(Pasted from Skype's how to.)
The Microsoft Connection:
The most amusing (and worrying) thing about Skype's global crash today is that they were just purchased by Microsoft. With so many of us relying on Skype for daily communications, I'm just praying Microsoft doesn't screw up a perfectly good product.
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8 comments:
Thank you very much!! This was a simple and direct fix; one that no one else has been able to find. Thanks again!
No problem. Glad I could help you out. Let's hope it's not a reoccurring issue with Skype weirding out on us.
You are brilliant! I have spent the entire day reading other posts on other websites to try and find a solution for the Skype problem, but to no avail. And then I found you. Thank you so much. Take as many gold stars as you see fit! :)
Well, you've just made the time it took to write it up totally worth it. I was back and forth on whether or not I was just duplicating efforts on the internets, but if I helped you out in anyway... then I'm happily convinced that the time was well spent. Cheers.
Thank you. this fix worked
cool masa! you're a genious! I've been trying to fix it since yesterday.
Hey again, I posted the comment back in May advising everyone how brilliant you are. Well, Skype stopped working again today! I book marked your page and used the information today to fix the problem and it worked!! It's a shame Skype doesn't learn something from you. Cheers...
You saved my skype! Thank you.
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